Privacy Policy

Northwood Outdoor Living respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or place an order.

Information We Collect

We may collect information you provide directly, including your name, email address, phone number, billing address, shipping address, payment details, and order information.

We may also collect information automatically, such as device information, browser type, IP address, pages visited, and shopping activity.

How We Use Information

We use customer information to process orders, accept payments, arrange shipping, provide customer support, send order updates, improve our website, prevent fraud, and comply with legal obligations.

Payment Information

Payments are processed through secure third-party payment providers. Northwood Outdoor Living does not store full credit card numbers.

Sharing Information

We may share necessary information with trusted third-party service providers, including payment processors, shipping carriers, fulfillment partners, website providers, analytics tools, fraud prevention services, and customer support tools.

We do not sell personal information for money.

Cookies and Tracking

Our website may use cookies and similar technologies to improve website function, remember preferences, analyze traffic, personalize content, and support marketing.

Customer Choices

Customers may contact us to request access, correction, or deletion of personal information where required by law.

Marketing Emails

If you subscribe to marketing emails, you may unsubscribe at any time by using the unsubscribe link in the email or contacting us.

Data Security

We use reasonable safeguards to protect customer information. However, no online system is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Contact

Questions about this Privacy Policy can be sent through our Contact page.